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Frequently Asked Questions

Find clear answers to common questions about visa applications, documentation, airline ticketing, and travel procedures.

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Help & Guidelines

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Please read through our detailed guidelines below. If you cannot find your answer, feel free to submit your question via our quick form.

How to fill the visa application form?
  • The visa application form must be completed in full, leaving no details incomplete.
  • Details given therein must be true, verifiable, and correct.
  • The maximum period of stay for short-term visits (e.g. Japan, Schengen, UK) typically covers up to Ninety (90) Days.
  • Applicants should indicate the exact period of stay according to their planned flight schedule.
  • Visa applications should be typed or legibly hand written in BLOCK LETTERS.
  • Each applicant must submit a separate visa application, including infants and child applicants.
Compulsory visa requirements & documents
  • First-time international applicants should produce the original Birth Certificate with a certified English translation and an Affidavit if name changes occurred.
  • A confirmed flight itinerary letter from Travel Point (Pvt) Ltd.
  • Color passport-sized photographs taken within the past six months according to embassy specifications.
  • A valid Passport with a minimum validity of Six (6) Months beyond travel dates, plus all previous cancelled passports.
  • Married applicants should produce the original Marriage Certificate along with official photocopies.
Documents required for Business Visits
  1. Official letter from the local employer/company detailing reasons for entry, exact period of stay, and host company details.
  2. Original Business Registration certificate of the Sri Lankan company with certified photocopies.
  3. Company Bank Statements (Originals) for the past Six (6) Months.
  4. Latest Original Tax Payment receipt / assessment of the company.
  5. Original invitation / guarantee letter from the overseas counterpart company.
Documents required for Tourism & Visiting Relatives
  1. Personal Bank Statements (Originals with bank seal) for the past Six (6) Months.
  2. Employment Certificate / Leave Approval letter on official company letterhead (or business registration for business owners; student letters from School Principal for children).
  3. Detailed day-by-day travel itinerary with confirmed hotel bookings.
  4. For relative visits: Invitation letter, resident certificates, employment proof, and valid visa copy of the overseas host.
  5. Proof of confirmed return flight tickets and valid international travel insurance.
Multiple Entry Visa Guidelines

Frequent international travelers who are engaged in commercial business activities, trade, or cultural exchange can apply for multiple entry visas (valid from 1 to 5 years depending on the embassy).

Applicants must demonstrate previous travel history and fulfill necessary financial and organizational conditions. Our visa department provides end-to-end guidance for multiple entry applications.

How do I make flight changes or cancellations?

Flight changes, date reschedulings, and cancellations can be processed directly through our 24/7 ticketing team. Depending on airline fare rules, date change penalties or fare differences may apply. Contact us with your booking reference or e-ticket number for instant assistance.